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How fun the Primula flowering tea set is.the flavor is great. Best buy around, I've checked many places.
She called me on the day she received it and said she was delighted with it and I could tell by her voice that she meant it. Anyone for tea. I sent this as a gift for a friend in the US. She said that she and her husband had rekindled their romance over a tete a tete tea party.
I enjoyed the "flowering" tea (mild, but very pleasant), but noticed a crack in the diffuser which spread the first time I used it, causing a piece of the diffuser to break out. It's refreshing to work with a company that's responsive to it's customers. I received the Primula Flowering Tea Set with 40-Ounce Pot, Glass Lid and diffuser as a Christmas gift. I contacted Primula, and they resolved the issue to my complete satisfaction so I can continue to enjoy their flowering teas as well as my own loose tea.Thanks Primula.
However, when I received it I noticed how little padding/packing material there was. Because of this, the tea pot had broken in a couple of places.
Usually I'm very satisfied with my shopping experiences on Amazon, but for this item in particular, I recommend purchasing it somewhere else. I re-ordered it, but not from Amazon.
Great item, poor packaging. The box with the tea pot & tea was wrapped in huge, puffy bubble wrap before it was placed in the larger box, and it all arrived intact.
This is theoretically a great gift. The box with the pitcher & tea was placed in a larger box with very little packing material - maybe some brown paper, but not much.
I re-ordered it from Bed, Bath, and Beyond - same price, MUCH better packing.
The product is BEAUTIFUL, and I received many complements on it at my ladies tea, where it was the center of attention. I received a free shipping promo on the item, and the website said that it would ship within 7 days. I ordered this teapot when I had a ladies tea planned at my church, but I never thought that I would receive it in time. I placed the order on a Tuesday, and the event was on Saturday morning. I could not have been more amazed than to get home on Wednesday (yes that is the next day) to find the package on my porch.
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